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Customer Reviews.

service

5

All the work was well done and the connection with the staff in all departments.! It was what we always received at Fairbairs at Irvine.

12 September 2017

service

5

I was so satisfied, I bought a Mini!

08 September 2017

service

5

From the main desk to the service team went out of there way to accommodate my needs and delivered on time and also finished the experience off with a lovely touch of a new texture shopping bag.

08 September 2017

sales

5

My car was ready when Jennifer said it would be. It was sitting right at the door on arrival. Looking very clean and shining. Harry Fairbairn mints and tote bag were inside. It's the little touches that also make the difference.

04 September 2017

service

4

Bit of a wait,

28 August 2017

service

4

After the car was serviced it was worse, IO phoned them and they took the car back, and discovered there was a faulty oxgyen sensorThey then had to take the car back and fix it, and when car came back it was not cleaned, the car is going better now,

24 August 2017

service

5

Staff very attentive and facilities for refreshments during waiting period.

24 August 2017

service

5

Quick service and car picked up and returned in the timescale quoted

22 August 2017

service

5

Great service pick up and drop off is fab and they keep you in the loop at every stage

18 August 2017

service

5

Very good service and the car is running well.

18 August 2017

service

4

Helpfully staff

09 August 2017

service

5

Good service done in time

08 August 2017

sales

5

An easy experience, reasonable trade-in value for my old car.

08 August 2017

service

5

Staff were all friendly and it was a good experience

03 August 2017

service

5

personally I feel like they go above and beyond. I have never experienced such high quality of customer service or aftercare like I have with mini services.

25 July 2017

sales

5

Nothing was a problem

22 July 2017

service

5

Always got reminders for service and MOT easy to book in and drop off and collet no hassle

21 July 2017

service

5

Car dealt with efficiently. Repair fully explained. Car returned washed and valeted.

21 July 2017

service

5

I needed a new tyre. It was fitted on the same day at reasonable cost.

20 July 2017

sales

3

cont - An hour later home we were called by the Purchasing assistant and he required my partners details so we cut short our journey to email them to him. Next day he called again now requiring a copy of her passport, Cont -

19 July 2017

sales

5

Knowledgeable efficient and reliable

16 July 2017

sales

5

Their personal approach

14 July 2017

sales

5

The sales rep, Laura McLean was fabulous, she is extremely knowledgable and answered all my questions, even though I wasn't too sure what I was looking for she listened to me and was able to come up with some great options.She just knew what I wanted

14 July 2017

sales

5

Everything was completed in an efficient and timely manner from start to finish, any questions or queries I had were dealt with quickly and with integrity.

14 July 2017

service

4

Car was picked up and returned to my home. Valet was poor

11 July 2017

sales

5

I went in with a plan and walked out with a car. Simple

08 July 2017

service

5

Helpful friendly statf

05 July 2017

service

5

The staff were most courteous and helpful.

04 July 2017

sales

5

the centre was comfortable, very friendly and in a relaxed atmosphere.

04 July 2017

service

5

As above