OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 48 comments received in the last 90 days.
30 March 2024
Fast and efficient service
24 March 2024
See above fantastic staff
22 March 2024
Paul and Jennifer are fantastic, they talked us through our options and took us step by through the process making the whole experience very personal.
07 March 2024
Claire, the sales advisor was excellent.
06 March 2024
Jennifer Cunningham & Paul were very friendly, answered all our questions, & gave a very good trade in price for my BMW X2.
05 March 2024
Good customer service, smooth transaction. One small issue with car was sorted out quickly and easily .
25 February 2024
Sales personnel were helpful and approachable.
22 February 2024
Kept up to date on when I would get my car, fully guided through finance and insurance then the handover. All very professional
22 February 2024
Easy process
19 April 2024
Obviously I was shocked when I saw the state of my drivers door as I keep the paintwork on my car immaculate. However AC took responsibility for the issue and fixed it with little fuss. So much so that's where I'll buy my next Mini from.
18 April 2024
A very personal service
16 April 2024
The staff. Dawn and Declan were amazing.
16 April 2024
Again no complaints. Lady receptionist was friendly and efficient.
11 April 2024
Completely satisfy
04 April 2024
Declan's customer service was excellent from start to finish.
01 April 2024
From dropping off the car to pick up I was kept informed
27 March 2024
Car in for a service great service I received. Declan who was the service advisor was 100% focused on his job to be told he's on training such a great customer focused advisor made you feel valued
26 March 2024
First class
25 March 2024
Really helpful.
13 April 2024
Easy to deal with and quick delivery